Privacy and Security

Privacy Statement

Rev. 10/2013

 

ACTS WHAT DOES SECURITY STATE BANK – TYNDALL/CHANCELLOR/HERON LAKE DO
WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • account balances and payment history
  • credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Security State Bank chooses to share; and whether you can limit this sharing
Reasons we can share your personal information Does SECURITY STATE BANK share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
No We Don’t Share
For joint marketing with other financial companies No We Don’t Share
For our affiliates’ everyday business purposes—
information about your transactions and experiences
No We Don’t Share
For our affiliates’ everyday business purposes—
information about your creditworthiness
No We Don’t Share
For non-affiliates to market to you No We Don’t Share
 
To limit our sharing Call 855-647-2228 Please Note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.However, you can contact us at any time to limit our sharing.
Questions? If you have any questions regarding this notice or the information shared by us, you may reach us in a manner that is convenient to you:

  • Call – 605-589-3313 Tyndall, 605-647-2228 Chancellor, 507-793-2334 Heron Lake
  • Email – Contact Us
Who we are
Who is providing this notice? Security State Bank
What we do
How does Security State Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Security State Bank collect my personal information? We collect your personal information, for example, when you

  • open an account or deposit money
  • apply for a loan or pay your bills
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Security State Bank does not share with our affiliates.

 

Nonaffiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Security State Bank does not share information with nonaffiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Security State Bank doesn’t jointly market.
Other Important Information
You can help protect your privacy by using caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the bank and asks for your account number or any other identifying or account-related information, you should beware.Security State Bank does not ask bank customers for personal information via email or phone. Anyone who receives an email or phone call that claims to be from Security State Bank and asks for account information should consider it to be a fraudulent attempt to obtain their personal account data and should not follow the instructions in the email or over the phone.

Security Statement

Our website brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features a VeriSign-issued Digital ID for the bank’s Internet Service Provider hosting our website, Secure Sockets Layer (SSL) protocol for data encryption, and a router and firewall to regulate the inflow and outflow of server traffic.

Secure Data Transfer

Once a server session is established on an https secure page, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank’s server issues a public key to the end user’s browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall

Secure forms must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.

Using the above technologies, your Internet loan application and check reorder transactions are secure.

Security State Bank is serious about safeguarding your personal information and money online, but you also play a role.  Here‘s What you can do:

Remember, If It Sounds Too Good to Be True It Probably Is

Fraudsters are clever and constantly devising new methods to commit fraud at your expense.  There are a number of known payment-forward and payment-scams.  These scenarios typically involve online job seekers who are asked to accept payment into a personal bank account and then forward or transfer money from this personal account to another bank account.  As payment for this “service”, the job seeker is instructed to keep a small percentage of the original money.  Common sense in these cases is often the best practice.  “If it sounds too go to be true, it probably is.”

Protect Your Online Banking User ID, Password and Security Questions

Your Online Banking Logon credentials are important and keeping them secret is essential to preventing unauthorized access to your account.  The following guidelines are designed to protect you and the bank.

  • Make your password unique to you.  Your password should be something that would be hard to guess for someone who knows you.
  • Have your computer remembered.  If you are prompted to answer a security question, you will be given the chance to have your computer remembered.  If you login again on the same computer, you will not be prompted to answer a security question.  Not being asked a security question will help speed up your login experience but will also prevent someone from having access to other pieces of personal information.  When logging in from a public computer, do not check the “remember my computer” box.

If you forget your User ID, password or the answers to your security questions, you can contact Security State Bank at 1-855-647-2228.

Update Your Virus Protection Software and Run Regular Sans of Your Computer/Device

Virus protection is an additional tool to help combat computer viruses and malware designed to cause harm or steal personal information.  Keep your protection software updated to help detect the latest viruses.  Additionally, install browser and operating system updates as soon as they become available.

Be Suspicious of Emails or Internet Pages Asking for Private Information

Fraudsters continually think up new ways to steel your personal information or to trick you into releasing this information.  Fraudsters may pose as authentic websites or use emails with malicious links in an attempt to gather your personal information.  Many of these attempts are convincing, as they may include legitimate company names and logos.  Remember Security State Bank already has this information on file and will not request this information unless you are already logged into our secure website.

Use Privacy Settings on Social Networking Sites

Use privacy settings on social networking sites to control who has access to the information you publish.  Don’t publish personal information such as your social security number, your mother’s maiden name, your home address, your full date of birth,  your phone number, your kids’ names or when you won’t be at home.  All this information invites identity or home theft.

Protect Your Mobile Device

Protect your mobile device by requiring authentication as simple as a password to access the device.  It is also a good idea to be able to remotely wipe your personal information off the device in case the phone is lost or stolen.

Virus protection is not just for your computer anymore.  Protection for your tablet or smartphone is just as important.  Applications to help protect your mobile device are readily available on all platforms.

  1. Keep your mobile device up-to-date: Mobile Devices regularly need their operating systems and applications patched to defend against online threats such as viruses or malware.
  2. Understand the risks of using wireless hotspots:  Limit the type of business you conduct when connecting to unsecured wireless hotspots.  Only conduct banking and online shopping or other types of secure transactions on network connections that you know and trust.
  3. Guard your money when banking or shopping online:  Make sure the website is security enabled by looking for web address that being with “https:”  Security sites provide additional security features from information sent and received and usually display a padlock.  Utilizing the SSB secure mobile banking app is another good option to connect securely to preform your online banking.
  4. Secure you device:  Use a strong password or pin to lock your device and make backups of your data.
  5. Download Credible Apps:  It is always good practice to use the approved “App Store” for your devices.
  6. GPS Location Data:  If you have a smartphone and have downloaded an app that has permission to access your location data, it can do so until you change the setting on your smartphone.  If you don’t want to share your location with advertising networks, you may be able to turn off location services in your smartphone’s settings.

Review your Credit Report

Review your credit report carefully.  Each major credit reporting agency is required to provide you with a free copy of your credit report once a year, upon your request.  Look for any credit inquiries from companies unfamiliar to you or for accounts that you did not open.  These can be red flags for identity theft.  To order your free credit report, visit https://www.annualcreditreport.com.